General Information

DBS respects the privacy of our customers, business partners and other visitors to our websites. We recognize the need for appropriate protections and management of your personal information that you provide to us. DBS has therefore established this Privacy Statement to assist you to understand what personal information we collect and how that personal information is used. This Privacy Statement applies to data collected by DBS, LLC website, the DBS mobile application, and other WebPages, which we operate and in which we post a direct link to this statement.

What personal information does DBS collect?

On DBS web sites you can request quote to order products or services, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, services and training, and apply for jobs at DBS.  DBS may collect information about individuals such as their name, address, telephone number or email address, user IDs and passwords, billing and transaction information, credit card or other financial information and contact preferences. Personal information collected online may be supplemented with information you provide to DBS through other DBS services, as well as other sources such as trade shows or seminars, and other data appending methods such as spot tags, tracking and cookies as referenced below.

Security of Personal Information

DBS is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, DBS employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know.

Forums and Blogs

DBS website allows our users to publish content via discussion forums, blogs, user-editable documents, and commenting systems. Any information that is disclosed in these forums becomes public information, which could be read, collected or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information.

DBS may, from time to time, send email regarding our products and services to users who have posted to our discussion forums, blogs, user-editable documents, and commenting systems. Each participant's opinion expressed is his or her own and should not be considered as reflecting the opinion of DBS. Note also that your use of these online communication tools is subject to our Terms of Use, which contain disclaimers, limitations of liability and a choice of Texas law. Personal information given to DBS may be transferred across state and country borders for data consolidation, storage and simplified information management.

Contact Information

If you have any questions regarding this Privacy Statement or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of DBS Office of the General Inquiry, 4301 W. William Cannon Drive; Ste. B 150 #113 Austin, TX 78749 or email: privacy@dacostabusinesssolutions.com. If you have a comment or concern that cannot be resolved with DBS directly, you may contact the competent local data protection authority.

Changes to this Statement

DBS will review and update this Statement periodically and will note the date of its most recent revision above. If we make material changes to this Statement, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. We encourage you to review this Privacy Statement frequently to be informed of how DBS is protecting your information.

How does DBS use personal information?

DBS will use personal information to provide customers, business partners and website visitors with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. We may also pass on your information to a third party, such as a partner, if you have asked us to do so. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes.

With whom does DBS share personal information?

DBS contracts with third party service providers and suppliers (including distributors and resellers) to deliver certain products, services and customer solutions. DBS may share personal information with its service providers and suppliers to the extent needed to deliver the service or respond to requests for information on products or services or otherwise support the customers' business needs. Third party service providers and suppliers receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Statement. They are required to keep confidential the personal information received from DBS and May not use it for any purpose other than as originally intended.

Some DBS services may be co-branded and offered in conjunction with another company. If you register for or use such services, both DBS and the other company may receive information collected in conjunction with the co-branded services.

Except as described in this Privacy Statement, DBS is not in the business of selling or renting your information to others and will not share personally identifiable information with other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business, or within the group of affiliated DBS companies, if and to the extent legally permissible.

We reserve the right to fully use and disclose any information that is not in personally identifiable form.

Access

If you would like to request access to personal information that we may have collected from you (possibly subject to handling fees), please contact privacy@dacostabusinesssolutions.com. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID, before granting access to data.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that, we no longer use your information to provide you services contact us at privacy@dacostabusinesssolutions.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Norton Trust Secured certification

DBS has been awarded Norton's Privacy Seal signifying that Norton has reviewed this privacy policy and practices for compliance with Norton's program requirements including transparency, accountability and choice regarding the collection and use of your personal information.  Norton's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy secured and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@dacostabusinesssolutions.com. If you are not satisfied with our response, you can contact Norton here The Norton’s program only covers information that may be collected through our website, www.dacostabusinesssolutions.com or our  DBS mobile application, if indicated by the Norton seal.